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Seychelles Courses
Complaints Handling – Seychelles
Curriculum
8 Sections
7 Lessons
Lifetime
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SECTION 1
1
1.1
Module 1: Introduction
SECTION 2
1
2.1
Module 2: Consolidated Financial Consumer Protection Act, 2022 to 1st September 2024
SECTION 3
1
3.1
Module 3: Financial Consumer Protection (Complaint Handling) Regulations, 2024
SECTION 4
1
4.1
Module 4: Impact of Complaints & Risks Identified
SECTION 5
1
5.1
Module 5: Reporting Requirements under Financial Consumer Protection Act
SECTION 6
1
6.1
Module 6: Complaint Handling Process & Best Practices
SECTION 7
1
7.1
Module 7: Complaint Registry
SECTION 8
1
8.1
COMPLAINTS HANDLING – SEYCHELLES – QUIZ
30 Minutes
9 Questions
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